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ABOUT US

GCISolutions is the City of Gold Coast’s delivery partner for water and wastewater services.

We are a 50:50 joint venture between Downer and Ventia. We were chosen through a competitive tender process to deliver the City of Gold Coast’s Asset Lifecycle Delivery Services (ALDS) contract.

The GCISolutions team was established in late 2022, with project delivery officially starting in February 2023.

We are committed to helping to contribute to the City of Gold Coast’s collective vision of ‘Inspired by lifestyle. Driven by opportunity‘.

WHAT WE DO

We work collaboratively with our City of Gold Coast partners to improve, renew and maintain vital water and wastewater networks. Our expertise extends to asset condition assessments, project delivery and routine maintenance.

Our essential work helps to ensure resilient and reliable water and wastewater services. This helps to support vibrant and thriving communities across the Gold Coast.

We prioritise safety and innovation and we are committed to delivering outstanding results for the City of Gold Coast.

OUR PROJECTS

We deliver a diverse range of projects across water and wastewater, including:

WATER

  • Water main replacements
  • Reservoir upgrades
  • Water pump station improvements
  • Fire hydrant replacements
  • Network maintenance

SEWERAGE

  • Sewer pipe relining
  • Maintenance hole renewals
  • Pump station upgrades
  • Treatment plant improvements
  • Network inspections

OUR VISION

We aim to be an industry leader by achieving excellence and efficiency in all aspects of water and wastewater service delivery. ​

We support the growth and vitality of the Gold Coast and we deliver our work in a safe, customer-focused and environmentally responsible way.

OUR VALUES AND BEHAVIOURS

INTEGRITY
We act with honesty and
always seek​ to build trust.

RESPECT
All voices have value,
can contribute and will be genuinely listened to. ​

TEAMWORK
We work collaboratively to achieve our shared goals. ​

DIVERSITY
We act on the belief that our workforce should be representative of the communities we serve.​

CUSTOMER
We elevate customer service
to minimise impacts on local businesses and the community.​

JOIN OUR TEAM

We are always looking out for suitably qualified and highly skilled people, subcontractors, and suppliers to join our team. If you live on or operate out of the Gold Coast and are interested in working in a fun, dynamic and high performing team, we want to hear from you! Please register your interest by emailing admin@gcisolutions.com.au.

If you are interested in becoming a supplier or subcontractor, you can download the GCISolutions General Terms and Conditions here.

We currently have the following vacancies in our team. All roles are based at our Arundel depot and are being recruited directly by one of our JV partner organisations. For further information, click on the links below:

Gold Coast Careers Festival – 14 and 15 May 2025 (Gold Coast Sports and Leisure Centre, Carrara)

Are you looking for an exciting way to launch your career? Come and visit us at the Gold Coast Careers Festival. Our team will be available to highlight exciting opportunities to join our team.

For further information on the City of Gold Coast’s water and sewerage service or our JV partners, click on the logos below:

The City of Gold Coast manages the delivery and maintenance of quality water and sewerage systems the Gold Coast. This includes providing water supply and sewerage services to over half a million people and over 10,000 businesses across the city.

Downer is Australia’s leading provider of integrated services across Australia and New Zealand, operating in a range of industries including transport, utilities, facilities, asset services and defence.

Ventia provides asset management, operations, and maintenance services across a range of industries in the resources, energy, industrial, infrastructure, property and defence sectors.

CONTACT US

You can contact our team during office hours (8.00am – 5.00pm, Monday to Friday)

City of Gold Coast contact information

Water & sewerage enquiries – 1300 000 928 (07 5667 5801)
Urgent enquiries & complaints (including out of hours) – 1300 GOLDCOAST (1300 465 326)
Email / Online (City Chat)